Outline Program
1.Understanding negotiation, the role and function of negotiators.
2.Managing power, time, and information.
3.Recognizing self and client typologies.
4.Understanding and comprehending negotiation models and styles.
5.The Do's & Don'ts in negotiation.
6.Managing questioning techniques, listening, and verifying clients (ALV).
7.Understanding the reasons for customer objections and rejections and how to manage them.
8.Quick techniques for dealing with difficult people.
9.Understanding and mastering persuasive techniques in negotiation.
10.Understanding conflict, conflict management techniques, and turning it into agreement.
11.Becoming an influential negotiator and convincing clients.
12.Best dealing & long relationship: Strategies for closing sales with agreements and opening doors for future sales opportunities.